Service Status

 

All services operational

We are not aware of any issues affecting Microsoft 365 or your phones right now.

Services we manage

Microsoft 365

Operational

Email, Teams, and the files and apps your staff sign in to every day.

    Phones

    Operational

    Your phone system — desk phones, the mobile and desktop apps, and your main numbers.

      Current notices

      If something isn't working

      Try these before you call

      1. Check this page first. If a service is marked degraded or down, we already know and we're working it — no need to open a ticket.
      2. Confirm it isn't just you. Ask one coworker to try the same thing. One person affected usually means a device or account issue, not an outage.
      3. Check your internet. If web pages won't load either, restart your router or modem and give it three minutes before testing again.
      4. Restart the app, then the computer. Fully close Outlook or Teams — don't just minimize it — and sign back in.
      5. For phones: unplug the desk phone's network cable for ten seconds and plug it back in. Give it two minutes to come back up.
      6. Still stuck? Reach out using one of the channels here, and tell us what you were doing when it stopped working.

      Reach our help desk

      Report an issue any time. Emergencies affecting your whole office get top priority.